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How to Write an EPR
Bullet Statement Format
There aren't many things as frustrating as having the report you labored over for hours abruptly returned for editing because it's in the "wrong" format. The goal of this paper is to help avoid that problem when it comes to EPRs. The required format for entries in the Air Force EPR is the "bullet statement" format.
Bullet statement format is merely the use of short, terse sentence fragments to describe something. The goal is brevity and normal sentence structure requirements, such as conjunctions and periods, are not necessary. The reason for this is economy. There's not many lines in an EPR and using this format allows the writer to communicate more information in the space available.
- Bullet statements are short, to-the-point descriptions of a subject.
- Bullet statements are not grammatically correct sentences with periods. They are sentence fragments.
Job Description
When completing the Job Description section of the EPR, use bullet statements that fully describe the ratee's duties:
- Manages $1.1 B in communications infrastructure at the Louisiana missile tracking center - Processes communications outage reports for US Northern Command theater operations - Analyzes communications requirements and determines and engineers efficient comm links - Assists theater operations participants in resolving procedural and operational issuesThese job description bullets should begin with the action that is being described. Start the bullet statement with a present-tense verb whenever possible (Manages, Directs, Supervises, Repairs, etc.).   Normally you won't have to write your own Job Description. The workcenter usually has two or three standard versions of the workcenter's duty description that can be copied and pasted and management usually prefers that you use the accepted version. One version is used for ranks up to SrA or so and another one is used for NCOs and supervisors. Most people just leave the Job Description blank and let their supervisor fill it in since they have access to this information.
Performance Assessment
When completing the Performance Assessment blocks and the Additional Rater's Comments block, where the ratee's accomplishments are documented, the bullet format is different from the format used in the Job Description block. In these blocks, the bullet statements should have two parts:
Part 1. Describes the accomplishment. Part 2. Describes the accomplishment's positive effect or impact.
Example: Washed over 99% of stored aircraft--reduced corrosion problems by 75%
Note that bullet statements are limited to two lines. Even though we're allowed two lines to elaborate on each accomplishment, to give the best impression, the EPR should consist mostly of one-line bullet statements -like this:
- Traced problem on faulty interface panel to burned resistor, replaced--restored monitoring capability - Delivered over 75K gals of JPTS; supported five temporarily assigned U-2s--zero delays to mission - Mastered all facets of PACAF's largest distribution element in record time--reduced workload on team
Click here for more bullet statement examples sorted by the categories required by the new AF Form 910.
The reason for this abbreviated style of writing is that, in the past, a lot of people had problems remembering or even identifying their accomplishments. When it came time to fill out their EPR, typically they could only come up with three or four accomplishments and so they would have to try and stretch them out to fill the required space. Even worse, they would add a lot of "fluffy" adjectives and big words to describe their accomplishments --just to fill the required lines. The end result was a lot of fluff and hot air that didn't say much. The requirement for bullet statements prevents that kind of writing.
Although the goal is a single-line bullet statement, sometimes it's difficult to adequately describe a complex and important accomplishment in a single line. In that case, by all means, use two lines. Just don't use too many two-line bullets or it might appear that you don't have many real accomplishments and you're trying to fill space. The format below is commonly used for two-line bullet statements (although variations are acceptable).
- Oversaw long overdue and complicated preventive measurement inspections (PMIs) on terminal equipment -- Trained seven techs on alignments, prevented future maintenance delays, ensured continued operation
It consists of the main bullet and a sub-bullet. The double dash before the sub-bullet on the second line indicates that it supports the line above. The single line bullet and the two-line bullet format can be mixed as required. Liberties may be taken with this format. A bullet can consist of two or three or more fragments and the accomplishment can exceed one line and run into the second line--like this:
- Provided valuable assistance to Tobyhanna Army Depot maintenance team; replaced azimuth motor electric brake assembly; enabled depot team to proceed with troubleshooting of autotrack failure
The goal is conservation of space and short, compact, meaningful statements. Bullet statements don’t have to follow strict grammatical rules. For example, substituting commas or semicolons for "and" and omitting articles such as "a" or "the" will help you shoehorn an accomplishment into a single line.
Bullet statements describing accomplishments (for the Performance Assessment Section) should begin with the action that is being described. Start the bullet statement with a past-tense verb whenever possible (Managed, Directed, Repaired, Authored, etc.)
Don't start a bullet statement with adjectives as in "Quickly and efficiently registered..." or "Expertly and consistently identified...". Yes, there's nothing technically wrong with saying it that way and it may be just what you want to say but the Air Force frowns on unnecessary adjectives. And this kind of thing suggests that the accomplishment isn't significant if you have to resort to this kind of inflation. BUT, if being quick and expert is somehow above and beyond and needs to be emphasized and you think you can get away with it, use it!
Clarify what the individual did; be specific as possible. Review every word and evaluate whether it's too broad. If another word can narrow the meaning, use it. Don’t leave room for doubt. Examples: “Participated in” could mean anything from “showed up for” to “directly managed the operation.” Make sure the EPR says what he actually did. Another example is “Active member of Base club” which could mean anything from just paying their dues to planning and organizing special events. Be specific.
Quantify!
The overall goal of the EPR is to, as accurately and completely as possible, describe a person's performance. To that end, every statement should be "qualified"; every claim should be supported by a quantity or an extent. For example, consider the bullet statement:
Treated sick dogs and cats--prevented spread of communicable disease
How many sick dogs or cats were treated? Whose dogs and cats? What kind of dogs and cats? What communicable disease? What was the risk if not treated? If the answer to any of these questions isn't inspiring, then it's not important --don't mention it. But it's by asking these questions that we find the gems. For every bullet, ask Who, What, When, Why, and Where? When we ask these questions we find that 95 of the 100 total pets on base were innoculated. That's quite an accomplishment so the number of dogs and cats should be listed --95% of base pets treated. Where was the disease spread? What was its effect? It might be more dramatic and hard-hitting to say, "Confined spread of fatal infections to off-base community" rather than "prevented spread of communicable disease". Study every bullet and make sure it accurately and fully expresses the accomplishment.
Use numbers, dollars, percentages, etc. Percentages have more impact if you clarify the scope: “increased reporting by 10 percent” could mean an increase of one if the baseline is ten. “Increased reporting 10 percent—from 900 to over 990” has much more quantifiable impact.
Prioritize!
EPR reviewers are often harried and can't afford to spend the time they'd like reading individual EPRs. They may only glance at it and read the first few lines. So, knowing that we must grab their attention in the first few lines, the ratee's best accomplishment or bullet statement should be listed first --at the top. The next important accomplishment would be second and so on until you reach the least impressive accomplishments at the bottom.
Write every bullet statement so that anyone can understand it. The EPR will be reviewed at boards consisting of NCOs from a variety of career fields so it must be understandable to a broad audience --not only someone from your career field or squadron.
Watch out for “empty” bullets. “Dedicated SNCO--allegiance to mission inspires peers” does sound nice. However, without action-impact—what did he do and what was the impact? —the bullet is only the rater’s opinion; it's not backed up by fact.
Format
Different organizations have different requirements as to format. Most require the bullet statements to start with a single dash (-) and supporting bullet statements start with a double-dash (--). The device used to separate the accomplishment and its effect is either a semi-colon or a double-dash.
Note: Don't leave a lot of white space or unused space at the end of a bullet statement. Officially, white space is allowed. Since the goal is to accurately describe the ratee's performance with no unnecessary words, white space will naturally occur. But, if you want to go the extra mile, if you want to demonstrate that your troop is important to you and worthy of a good rating, this is where you can demonstrate a little extra effort. Reword the statement so that there is no more than five or six spaces at the end of each statement. Make that block just chock full of text --as if you just couldn't say enough good things about this character. When the Additional Rater or future reviewers of the EPR see how well it was written and how someone labored over it, it should make them realize that this person was viewed as a person worth the effort.
MSgt and SMSgt
Stratify. Stratification statements are required for MSgts and SMSgts. This is usually done within the first line of the Other Comments and Additional Rater's Comments blocks.
Sample stratification statements:
- -- My #1 of 16 TSgts! Superior performance across the board--give him bigger challenges--promote now!
- -- My number one SSgt; proven, exemplary track record confirms he is ready for increased responsibilities!
- -- Best of shop 5-levels, hard working airman. Quickly site qualified. Challenge with more responsibilities.
The statement "One of my best..." has little meaning other than showing that the individual is well thought of. Stratifying the ratee as compared to his peers adds tremendous impact. For example, "Top 2%," or " "Most qualified of shop NCOs ". To improve your stratification, quantify. Say exactly where the ratee stands: "Top 2% of 12 MSgts," "In the top 3 of my 13 analysts," "Best of 25 SNCOs." To improve the stratification statement even more, state why the ratee is ranked as "Top 2% of 12 MSgts" (or whatever) : "leads and manages like a seasoned MSgt," or, "manages without visible means of support".
Focus on leadership and management. This is critical for promotion to SMSgt and CMSgt. The E-8 and E-9 boards aren’t looking for senior technicians --they want capable leaders and managers. So leadership and management accomplishments need to be listed up front in the EPR. Since boards review the last 10 years of EPRs, it's important to document this in EPRs for TSgt and above.
If making a recommendation for an endorsement, be sure to cite a source for your comments. For example, if you recommend using the phrase “best in wing”, the individual should have won a quarterly or annual wing award or have been recognized or designated as the best in a specific group.
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