-- Highly skilled and dedicated professional, performs far beyond expectations;outstanding asset to the unit
-- Traced long-standing problem between Air Mobility Division system and TBMCS to an existing misconfiguration--fix allowed the two discrete systems to transfer data, saved over 1200 man hours per month
-- Installed critical internet connection for C2IPS system at classified deployed operations center--increased communication and coordination, reduced airlift scheduling wait by 50%
-- Provided network, computer support for the annual Scope Warrior conference--100% uptime!
-- Connected remote users to Air Operations Center via Secure Internet Protocol Network--enhanced post defense readiness
-- Exhibited extensive job knowledge during exercise Fulchi Lens 04; single-handedly solved numerous printer malfunctions; assisted tremendously by providing combat planners with accurate database array--produced over 5100 sortie air tasking orders daily--most ever!
-- Processed thousands of AUTODIN messages at Base Communications Center--accuracy rate over 99%
-- Built flawless workstations and server databases for local system training exercises, Lightscope 03 and Combined Warrior 04--directly responsible for zero failures!
-- Enabled network monitoring within AOR--increased workcenter diagnostic skill--reduced repair time by 75%
-- Assisted in install of fiber optic cable based network for Operation Deployed Arrow--provided Army contingent full access to air tasking order data, increased force readiness
-- Performed Sys Admin duties on Theater Battle Management Core Systems (TBMCS) suite in support of Operation Enduring Freedom--ensured 9 TBMCS servers, 62 client workstations and 12 remote workstations continuously operational--ensured Air Tasking Order/Air Control Order dissemination to all units
-- Overcame all challenges while deployed to Operation DESERT STORM--assisted in short-notice relocation of Air Operations Center to Eskan Village--data interruption less than one hour!
-- Solved numerous problems with remote terminals--traced connection failures like a pro!
-- Planned and implemented direct internet connection for C2IPS system at JTFSA in support of SOUTHERN WATCH--increased joint intelligence and planning capability
-- Identified error in C2IPS installation guide--submitted change, resulted in bulletin that prevented loss of critical data and operational capability world wide
-- Supervised implementation of both SARAH and MDT in Charleston AFB Base Communications Center--ensured smooth transition
-- Trained 22 Base Communications Center operators on new SARAH and MDT equipment and software--resulted in over 99% accuracy rate
-- Deployed as primary C2IPS/CTAPS system administrator for Exercise Iron Cobra--established CTAPS network in Air Operations Center in record time--excellent mission support!
-- Managed 20 personnel workcenter in direct support of U.S. Space Command--exceeded all assigned goals!
-- Troubleshot over 400 PC and circuit outages to resolution--professional support to base
-- Scheduled both recurring and emergency maintenance on work center equipment--ensured data on target at 99% rate!
-- Maintained shift schedule, training, equipment and ADPE (Automated Data Processing Equipment) inventories--100% effective!