AFSC 2T2X1
Passenger Service Citations
Senior Airman Michael T. Day distinguished himself by outstanding achievement while serving as Passenger and Ramp Services representative, 62nd Aerial Port Squadron, 62nd Airlift Wing, Joint Base Lewis-McChord, Washington. During this period, Airman Day's expertise as a passenger services agent was indispensable to the timely processing of 188 space available and space required passengers with 98 percent eligibility during sign ups. Additionally, Airman Day's experience proved invaluable to the training and mentoring of 23 Airmen in the passenger services flight, boosting qualifications in the flight by 40 percent. Finally, Airman Day demonstrated total force capability by qualifying as Load Team Chief for Ramp Services, later leading 15 Airmen to 57 aircraft uploads, moving 27 tons of cargo on 38 aircraft. The distinctive accomplishments of Airmen Day reflect credit upon himself, the 62nd Aerial Port Squadron and the United States Air Force.
Technical Sergeant Glenn L. King distinguished himself by meritorious service while assigned as Passenger Services Representative, 38th Aerial Port Squadron, 315th Mission Support Group, 315th Airlift Wing, Joint Base Charleston, South Carolina. During this period, Sergeant King's expertise as a Passenger Services Representative ensured the successful movement of 4,557 passengers on 488 missions during four annual tours while supporting Air Mobility Command's global air mobility mission. Additionally, as the squadron's Management Internal Control Toolset program manager, he reviewed 412 self-inspection items, resulting in the identification and correction of 20 major deficiencies, ensuring the squadron received an overall "Effective" rating during its first ever Air Force Reserve Command Unit Effectiveness Inspection. Finally, in preparation for the 2018 Unit Effectiveness Inspection, the Wing leveraged Sergeant King's expertise in Management Internal Control Toolset processes to train 17 personnel from other organizations across the Wing, contributing to the Wing's subsequent overall "Effective" rating. The distinctive accomplishments of Sergeant King reflect credit upon himself, the 38th Aerial Port Squadron and the United States Air Force.
Senior Airman Sandra T. Watkins distinguished herself by outstanding achievement while serving as Passenger Service Representative, 386th Expeditionary Logistics Readiness Squadron (ELRS), 386th Air Expeditionary Wing (AEW), Ali Al Salem, Kuwait. During this period, Airman Watkins' thorough analysis and meticulous attention to detail enabled the processing of over 65,000 passengers and two thousand tons of baggage for more than 4,800 missions. She worked closely with the Traffic Management Office to process over 20,000 386th Air Expeditionary Wing personnel, delivering sound and timely management with one hundred percent accountability. Additionally, as lead vehicle operator for the SET program, she worked with security forces on rotator convoys to ensure the safety of over 300 coalition lives. The distinctive accomplishments of Airmen Watkins reflect credit upon herself, the 386th Expeditionary Logistics Readiness Squadron and the United States Air Force.
Staff Sergeant Timothy J. Brock distinguished himself by meritorious service while assigned as NCO Passenger Service Supervisor, 332d Expeditionary Logistics Readiness Squadron, 332d Air Expeditionary Wing, Joint Base Balad, Iraq from XXXXXXXX to XXXXXXXX. During this period, the professional skill, leadership, and ceaseless efforts of Sergeant Brock contributed to the efficient movement of more than 74,000 passengers including over 500 emergency leave and 350 distinguished visitor and in excess of 152,000 pieces of baggage on over 3,500 missions in support of Operations IRAQI FREEDOM and NEW DAWN. In addition, his experience, skill, and flawless execution led to the recovery of over 250 lost and mishandled bags, saving the Air force over 145,000 dollars. Further, Sergeant Brock selflessly volunteered to remain at JBB theater hospital to expedite the arrival of critical patients and provide MEDEVAC support. Finally, his attention to detail proved to be critical during the transition of Joint Base Balad's transfer of authority to the host country of Iraq. The distinctive accomplishments of Sergeant Brock reflect great credit upon himself, the 332d Expeditionary Logistics Readiness Squadron and the United States Air Force.
Staff Sergeant Carol Hawkins distinguished herself by meritorious service while assigned as Passenger Service Supervisor and Special Handing Supervisor, 436th Aerial Port Squadron, 436th Maintenance Group, 436th Airlift Wing, Dover Air Force Base, Delaware from XXXXXXXXX to XXXXXXXXX. During this period, Staff Sergeant Hawkins diligently supervised the processing and movement of more than 61,000 passengers on 10,200 missions resulting in the Wing sustaining a 98 percent departure reliability rate for the fifth year in a row. In addition, she accurately accounted for and documented over 7,000 meal transactions, generating more than 40,000 dollars of Transportation Working Capital Fund revenue. Finally, he meticulously inventoried and secured 16,000 pieces at 2,000 tons of signature service and registered mail sustaining over 200,000 members during Operations Enduring Freedom, Iraqi Freedom and New Dawn. The distinctive accomplishments of Sergeant Hawkins reflect great credit upon herself, the 436th Aerial Port Squadron and the United States Air Force.
