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Quality Assurance (QA) Citations


Meritorious service while serving as Quality Assurance Chief Inspector, 51st Maintenance Group, 51st Fighter Wing, Osan Air Base, Republic of Korea from XXXXXXXXX to XXXXXXXXX. During this period, Master Sergeant Exley oversaw more than four thousand inspections conducted across two maintenance groups, focusing on strengths, deficiencies, and opportunities for improvement. His meticulous efforts culminated in a total of 12 "Excellent" ratings for both groups during the Air Combat Command Logistic Compliance Inspection Team visit. Dedicated to maintaining the Korean peninsula's airpower, he organized a team to conduct Joint Forces training on quality assurance with the Republic of Korea Air Force. Under his guidance, procedures for program management, evaluations, and incorporating Air Force Instructions were incorporated into coalition force procedures, laying the foundation for self sufficient operations. The distinctive accomplishments of Master Sergeant Exley reflect great credit upon himself and the United States Air Force.




Meritorious service while serving as Quality Assurance Evaluator, Civil Engineer Flight, Air Expeditionary Group, Ali Base, Iraq. During this period, Sergeant Yolanda Gorham's efforts were vital to the transfer of USAF Civil Engineering operations and maintenance to the 7.9 million dollar Air Force Contract Augmentation Program contract. She led the Quality Assurance Evaluation team and oversaw the completion of 6,500 work orders maintaining 426 facilities and sustaining 1.6 billion dollars in infrastructure supporting 14,500 coalition personnel. Moreover, her dedication to the new mission was evident during the transition from OPERATION IRAQI FREEDOM to OPERATION NEW DAWN while leading five technicians in training and assisting Iraqi Airmen. She taught seven Iraqi Air Force Engineers basic generator operations and preventive maintenance requirements, and instructed them on water, sewer, and fuel truck operations, developing self-sufficiency and increasing the equipment life expectancy. Further, she led the preparation of the Iraqi Air Force living and working compounds, performing crane rigging duties to place forty ten-thousand pound T-walls to provide security and provided power to 13 office buildings, expediting the arrival of the Squadron's 70 personnel. Finally, Sergeant Gorham served as the Contracting Officer's Representative and monitored service contracts between customers and contractors supporting five thousand coalition forces. The distinctive accomplishments of Staff Sergeant Gorham reflect great credit upon herself, the Air Expeditionary Group and the United States Air Force.




Technical Sergeant Raymond. S. Korsica distinguished himself by meritorious service as Quality Assurance Inspector, 14th Expeditionary Aircraft Maintenance Unit, 8th Maitnenance Group, 8th Fighter Wing, Kunsan Air Base, Republic of Korea, from XXXXXXXX to XXXXXXXX. During this period, Sergeant Korsica expertly performed over 250 inspections which were key to the 14th Expeditionary Aircraft Maintenance Unit's ability to safely generate more than 3,500 sorties and 5,000 flying hours. Sergeant Korsica's technical knowledge was evident when he trained flightline personnel in troubleshooting procedures on a five-time recurring engine start anomaly, resulting in zero repeat failures for three straight months. Additionally, he developed 20 exercise scenarios and trained five newly assigned exercise evaluation team members to prepare deployed personnel for theater specific threats, bolstering the Wolf Pack's combat capabilities. Finally, Sergeant Korsica's leadership was evident during the response to an F-16 landing mishap where he immediately directed the impound and collection of all associated assets and secured the integrity of all evidence for the safety investigation board. His extensive aircraft knowledge proved invaluable as the 8th Maintenance Group's liaison between the safety investigation board and engineers at Hill Air Force Base Air Logistics Center, providing accurate and up to date repair guidance and status of the aircraft. The distinctive accomplishments of Technical Sergeant Korsica reflect great credit upon himself, the 14th Expeditionary Aircraft Maintenance Unit, and the United States Air Force.




Staff Sergeant Douglas B. Oswald distinguished himself by meritorious service as Quality Assurance Inspector while assigned to the 7th Maintenance Operations Squadron, 7th Maintenance Group, Dyess Air Force Base, Texas from 12 August 2009 to 30 September 2011. During this period, Sergeant Oswald provided quality assurance oversight of a two million dollar aircraft maintenance contract, including implementing quality controls and conducting periodic assessments of 23 civilian maintenance personnel. Additionally, his technical abilities were showcased when he isolated a cracked wave guide assembly during a radar system evaluation, prenting an operational failure and saving the Air Force an estimated two hundred thousand dollars in future repair costs. Finally, while deployed for Operation IRAQI FREEDOM and Operation ENDURING FREEDOM, he led a team to troubleshoot and repair a vertical situation display fault, restoring operations in less than 24 hours. His maintenance proficiency and leadership directly contributed to 310 combat sorties and 710 bombs delivered on target. The distinctive accomplishments of Staff Sergeant Oswald reflect great credit upon himself and the United States Air Force.




Technical Sergeant Chad H. Herbert distinguished himself by meritorious service as NCOIC, Quality Assurance, 436th Operations Support Squadron, 436th Air Wing, Dover Air Force Base, Delaware from 20 August 2009 to 12 September 2012. During this period, Sergeant Herbert expertly decontaminated 56 aircrew members from the 512th Air Wing and the 436th Air Wing which led to an "Outstanding" rating from the Headquarters Air Mobility Command Inspector General during the 2010 Operational Readiness Inspection. Sergeant Herbert also masterminded twenty-four hour coverage for the Aircrew Flight Equipment section which ultimately led to sixty percent increased availablilty to aircrew and the virtual elimination of standby calls. He also led a five-man team with ninety thousand dollars in support equipment on a deployment to Spangdahlem Air Base, Germany where he contributed to the successful execution of six hundred missions supporting Operations Enduring Freedon, Iraqi Freedom, and Joint Task Force Horn of Africa. Finally, Sergeant Herbert played a key role in the 436th Aircrew Flight Equipment secion's rating a "Best in AMC" for 2010. The distinctive accomplishments of Technical Sergeant Herbert reflect great credit upon himself and the United States Air Force.




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