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Technical Order (T.O.) Monitor Citations
During this period, Staff Sergeant Karen E. Nelson distinguished herself in the performance of outstanding service to the United States as a member of the Logistics Test Squadron, Hurlburt Field Florida from XXXXXX to XXXXXX. The outstanding professional skill and ceaseless efforts of Sergeant Nelson greatly enhanced the development of the Interactive Electronic Technical Manual (IETM) System valued at more than 15 million dollars. Sergeant Nelson's meticulous review and technical ability facilitated the identification of over 60 discrepancies, increasing the interactive illustration efficiency by 30 percent. While evaluating multiple systems' Technical Orders, Sergeant Nelson was able to identify critical discrepancies thereby preventing several potential catastropic operational failures and risks to personnel. In addition, Sergeant Nelson managed modification task verification, efficiently averaging 30 tasks a week, 40 percent more than her peers. The singularly distinctive accomplishments of Sergeant Nelson reflect great credit upon herself and the United States Air Force.
During this period, the outstanding professional skills, leadership and ceaseless efforts of Sergeant Mark O. Shields resulted in significant contributions to the success of the unit mission. His technical knowledge and ability to solve unusual and difficult fuel system problems kept aircraft downtime to a minimum. Sergeant Shields' attention to detail were displayed when he received favorable comments from the Unit Compliance Inspection team for his unparalleled attention to detail maintaining one of the largest Technical Order (T.O.) accounts in the Maintenance Squadron. Sergeant Shields passed numerous T.O. account inspections with zero discrepencies. His motivation to be the best has left a lasting and successful mark on the 434th Air Refueling Wing and its mission. The singularly distinctive accomplishments of Sergeant Shields reflect great credit upon himself and the United States Air Force.
During this period, Master Sergeant Sean A. Harris took charge during a no-notice command directed 180 mobilization in support of OIF and OEF missions. Within 24 hours of notification, Sergeant Harris secured essential assets vital to mission readiness. Charged with managing one of the most critical shops in maintenance, he immediately focused on a potentially life threatening situation, noting unsafe weight practices in the C-17 hydraulics inspection technical data. He immediately initiated a Request for Engineering Disposition Instruction to correct the critical faults, and ensured the widest dissemination of information possible. Additionally, he identified a discrepancy in the C-17 brake assembly overhaul instructions and initiated an Air Force Technical Order change which led to a change in the inspection criteria resulting in a 90 percent increase in repair capability, saving the Air Force $32,000 per brake and weeks in delays for parts. The singularly distinctive accomplishments of Master Sergeant Harris reflect great credit upon himself and the United States Air Force.