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Staff Sergeant Raven D. Corbett distinguished herself by meritorious service while serving as Information Systems Technician, Joint Personal Property Shipping Office, Detachment 1, Colorado Springs, Colorado, from XX XXXXXXXX XXXX to XX XXXXXXX XXXX. During this period, Staff Sergeant Corbett directed the Information Systems team in the administration of nine servers, 178 workstations, and nine network devices, maintaining a 99.9% operational status and contributing to the success of the busiest personal property shipping office in the Department of Defense. In addition, she installed and configured software management tools that enabled automated patch management, software distribution, operating system deployment, network access protection, hardware and software inventory, and the ability to manage the distribution of updates and hotfixes in the unit's network enclave, thereby saving 300 manhours annually. Further, she spearheaded the unit's transition to the Federal Desktop Core Configuration 2.1 by single-handedly upgrading over 170 workstations, bringing the unit into compliance six months ahead of schedule. Finally, as a leader in the trenches, Sergeant Corbett addressed and closed out over 234 IT-related customer service calls directed to the Informations Systems help desk. The distinctive accomplishments of Staff Sergeant Corbett reflect credit upon herself, the Joint Personal Property Shipping Office and the United States Air Force.
Master Sergeant Zachary L. Anderson distinguished herself by meritorious service while serving as Superintendent, Air Force Infrastructure Systems, Air Force Program Executive Office Enterprise Information Systems, Maxwell AFB, Gunter Annex, Alabama from XXXXXXXXXX to XXXXXXXXXX. During this period, Sergeant Anderson managed a Defense Messaging System hardware upgrade by installing over 200 servers which improved and expanded the communications link supporting over 30 thousand personnel at 250 Department of Defense locations and was recognized for his actions with the Defense Information Systems Agency Excellence Team award. Additionally, as the 3D1X2 career field spokesman for the Facility Circuit Information Tracking program, Sergeant Anderson ensured the latest program data was available for 298 Air Force, 61 Army, and 102 Navy sites. Finally, Sergeant Anderson directed the repair of a software malfunction and recovered critical mission data supporting over 11 thousand users and 180 Air Force Special Operations Command circuits and led to his recognition as the Air Force Program Executive Office Enterprise Information Systems Senior Non-Commisioned Officer of the Year. The distinctive accomplishments of Master Sergeant Anderson reflect great credit upon himself and the United States Air Force.